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TERMS & CONDITIONS

FRIEDA Philadelphia LLC (“FRIEDA”) respects your privacy. FRIEDA relies on reputable third party technology providers including but not limited to Wordpress, Woo Commerce and Square (individually a “Technology Provider” and together the “Technology Providers”) to protect and securely manage all of the personal information that you choose to share with us. During your online visit, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number or e-mail address, … The Technology Providers used to power the Site collect this information in order to facilitate the delivery of products and services and/or the completion of an order. FRIEDA does not sell, share, or rent your personally identifiable information to third parties in ways different from what is disclosed in this statement.

These Terms and Conditions describe how your personal information is collected, used, and shared when you visit or make a purchase from www.friedaforgenerations.com (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, the Technology Providers collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- Other technologies including but not limited to Google Analytics…

Additionally when you make a purchase or attempt to make a purchase through the Site, FRIEDA and the Technology Providers collect certain information from you, including your name, billing address, shipping address, payment information including but not limited to credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When “Personal Information” is discussed in these Terms and Conditions, this includes Device Information and Order Information.

HOW IS YOUR PERSONAL INFORMATION USED?

The Order Information collected is generally used to fulfill any orders placed through the Site (including processing your payment information, arranging for delivery and shipping, and providing you with invoices and/or order confirmations). Additionally, this Order Information is used to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services including information from affiliates of FRIEDA.

The Device Information collected helps us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION WITH TECHNOLOGY PROVIDERS

FRIEDA relies on the technology provided by among others, Square, Wordpress and Woo Commerce, companies used by many other businesses like FRIEDA to power this Site.

Your Personal Information is shared with the Technology Providers. You can read more about how the Technology Providers use the information by clicking the following links to Woo Commerce https://automattic.com/privacy/, Square https://squareup.com/us/en/legal/general/privacy, or Wordpress https://wordpress.org/about/privacy/.

FRIEDA also uses Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

FRIEDA declines responsibility and FRIEDA cannot be held liable for any loss or negative consequence to you resulting from a security breach at any of the Technology Providers. These are matters that are out of our control.

Finally, FRIEDA and the Technology Providers may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

FORCE MAJEURE

Events outside FRIEDA’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that FRIEDA is released from its obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters including health crisis such as an epidemic or pandemic, strikes of service disruption of service providers including companies and organizations involved in the shipping and delivery, Technology Providers, or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, forced closure, etc.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

RETURN POLICY

Please note that all perishable items cannot be returned. In light of the current health situation, all purchases are final and cannot be returned. This return policy will be updated when the conditions allow it.

LOCAL TAXES

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers' own expense.

CONTACT US

For more information about these terms and conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@friedaforgenerations.com or by mail to FRIEDA, 320 Walnut Street, Philadelphia, PA, 19106, United States.